Today’s customers live in a transparent world chock full of options, but most businesses still push customers onto legacy engagement pathways that simply feel outdated. This approach is becoming even more outdated as artificial intelligence is increasingly used to provide … Continue reading →
Artificial intelligence is beginning to impact many areas of modern business, and IT operations are no exception. Although it’s still early, organizations are making the most of AI and machine learning to enhance tech support and control infrastructure. In particular, … Continue reading →
Sure, the IT industry has a reputation for companies taking massive risks, but the reality is business risk puts people’s livelihoods on the line. Company leaders can’t just roll the dice on every opportunity they come across. The trick is … Continue reading →
A Project Management Office (PMO) is a division of a company that supplies decision support information; even though it doesn’t make any decisions itself. Essentially, it acts as the spine of any company project or initiative. A PMO supports project … Continue reading →
Research and advisory company Gartner recently projected some top technology trends for 2018 that could potentially disrupt the way many companies do business. Some of Gartner’s top strategic technology trends for 2018 involve artificial intelligence (AI) and the ways machine … Continue reading →
Business Intelligence refers to the sourcing and leveraging of business data by an organization. Many organizations use business intelligence to spot key events and monitor business trends to be able to adjust rapidly in an ever-shifting business ecosystem. Effective business … Continue reading →
A data warehouse for any company should be cross-functional and offer a lasting foundation for data storage and decision support. To put it another way, a data warehouse should cover the needs of the entire company, supporting various projects and … Continue reading →
Many professionals are fearful of the employment issues linked with automation and company-wide digital transformation. Currently, these shifts toward digitization and automation are neglecting to take staff members into account, according to a recent study from the University of London. … Continue reading →
Software-defined networking is the notion of having software applications direct the flow of traffic across a network with the goal of better agility, versatility and performance. This concept has caught on like a virus and SDN now dominates many conversations … Continue reading →
Many of us are reflecting on the past year, while simultaneously looking ahead to 2017. With high-profile cyber security breaches, presidential election and countless new innovations, 2016 was a wild 12 months for the technology industry; filled with change, and … Continue reading →
Data scientists will remain in high demand in 2019, with businesses in practically every industry wanting to get the most value from their flourishing data resources. As companies increasingly... read more
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